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Thank you for shopping at Gratique. We appreciate the fact that you like to buy our products. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product. As with any shopping experience, there are terms and conditions that apply to transactions at Gratique Store. The main thing to remember is that by placing an order or making a purchase at Gratique Store, you agree to the terms set forth as below.
Please note, Gratique initiates the refund upon successful return pick up, or after the returned item has reached us .Therefore, the refund time may vary by time taken by the courier partner to deliver the return to our warehouse.
It will take us a maximum of 5 - 10 Business Days to initiate a refund. You will be notified of the same by email.